What if I am still having trouble connecting my Glass Break Sensor or it adds a binary sensor?

What if I am still having trouble connecting my Glass Break Sensor or it adds a binary sensor?

• In the Ring app, tap Menu, then tap Devices, then tap Alarm Base Station, then tap the Glass Break Sensor you wish to remove.
• Tap Device Settings, then tap Remove.
• Remove the back cover, then press the RESET button using a paperclip. You’ll see the LED light up red for 3 seconds if the reset was successful.
• The app will let you know the device was removed.
• Return to Devices in the Ring App and tap Set up a Device. Add the Glass Break Sensor again. If it still will not connect, you may need to perform a factory reset.

https://support.ring.com/